Privacy Policy

Effective Date: 15 April 2026

Primarius Concierge Services (“we”, “us”, or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage our project coordination and investment facilitation services. Please read this policy carefully.

1. Information We Collect

We may collect personal information such as your name, email address, phone number, physical address in Zimbabwe or abroad, identification documents (for verification purposes), and project-related details including property locations, investment preferences, and procurement lists. We do not collect or store payment card information because all payments are made directly by clients to suppliers or contractors.

2. How We Use Your Information

We use your information to:

• Coordinate supplier sourcing, procurement, and delivery logistics.
• Facilitate investment opportunity identification and partner verification.
• Provide project monitoring, site visit reports, and photo/video verification.
• Respond to inquiries, book consultations, and send service updates.
• Improve our services and comply with legal obligations in Zimbabwe.

3. Sharing of Information

We do not sell or rent your personal data. We may share information only with:

• Suppliers, contractors, or transporters strictly to fulfil your service requests (e.g., sharing delivery addresses or project specs).
• Legal authorities if required by Zimbabwean law or to protect our rights.
• Third-party verification tools (e.g., to confirm supplier legitimacy) – only with your consent.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the Internet is 100% secure. You are responsible for maintaining the confidentiality of any sensitive project data you share.

5. Your Rights

You may request access, correction, or deletion of your personal data by contacting us. We will respond within 30 days. We may retain certain information as required by law or for legitimate business purposes (e.g., transaction records).

6. Third-Party Links

Our communications may contain links to external sites (suppliers, transporters). We are not responsible for their privacy practices. Review their policies directly.

7. Updates to This Policy

We may revise this Privacy Policy from time to time. The latest version will be posted with the effective date. Continued use of our services after changes constitutes acceptance.

Contact: For privacy concerns, email us at privacy@primarius.co.zw or via our website contact form.